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Keeping your account safe

Your password, links in emails and what to do if you notice something odd.

  • Use a password of at least 8 characters that you don't use anywhere else.
  • Our emails come from addresses ending in reelup.ro.
  • We never ask for your password by email or in messages.
  • Card payments go through a payment processor. We don't see or keep your card details.

If you notice activity you don't recognize, change your password from My account and write to us right away from the Help page in your account.

Didn't find the answer?

If you have an account, write to us from the Help page in your account, so we can see your project right away. Otherwise use the contact form.