Sending the product
The shipping label is made in the platform after payment. What to do for creators in other countries.
- In Romania, after payment, the Sameday shipping label is made in the platform, with the pickup address from Settings. You track the parcel in the project.
- If the creator is in another country or your company is outside Romania, you send the product with your own courier and add the tracking number.
- For services, the project skips the parcel step.
In Romania, the creator's address doesn't show to you. When you send the parcel yourself, you get the creator's address for that parcel only.
After the delivery is approved, the product stays with the creator. If you want it back, say so in the brief. You pay for the return.