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Deliveries, revisions and approval

Comment at the exact second, ask for changes or approve. Two revisions are included.

When the creator uploads a video, you get a notice. In the project you see every version, with the creator's note.

  • Leave comments at the exact second of the video.
  • Ask for changes with a note that says what you want changed. Two revisions are included.
  • Approve the delivery, and the video goes into your library, with the license.

The response deadline

You have 5 working days to approve or ask for changes. If you don't reply, the delivery is approved on its own. A change request or a dispute stops the clock, and every new version starts another 5 working days.

If you can't agree, you open a dispute and our team decides.

Didn't find the answer?

If you have an account, write to us from the Help page in your account, so we can see your project right away. Otherwise use the contact form.